Privacy Policy
Your privacy is our priority. Learn how we ComeCampus protect and manage your personal information.
Data Controller
Identification of the controller of your personal data
In accordance with the General Data Protection Regulation (GDPR) and the Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights, we inform:
ComeCampus
Universidad Autónoma de Madrid
Cantoblanco University City
28049 Madrid, Spain
www.comecampus.com
Purposes of Processing
What we use your personal information for
User Management
- • Registration and authentication
- • User profile management
- • Experience personalization
- • Password recovery
Platform Services
- • Order processing
- • Booking management
- • Purchase history
- • Favorites system
Communication
- • Response to inquiries
- • Service notifications
- • Technical support
- • Satisfaction surveys
Service Improvement
- • Platform usage analysis
- • Functionality optimization
- • Development of new features
- • Fraud prevention and security
Data Retention:
Data is retained as long as there is an active relationship or for the time necessary to comply with legal obligations (generally 6 years for tax data).
Legitimacy of Processing
Legal basis justifying data processing
Contract Execution
Necessary to provide the requested services (orders, bookings, etc.)
Consent
For commercial communications and optional functions that require express authorization
Legitimate Interest
For security improvements, usage analysis, and platform development
Recipients of Data
With whom we share your information when necessary
Campus Cafeterias
Only the data necessary to manage orders and bookings
Payment Processors
Billing data to securely process payments
Technology Providers
Hosting, email, and analytics services under processing agreements
Public Authorities
Only when required by law or judicial order
Security Commitment
We do not carry out international data transfers. All data is processed within the territory of the European Union under the protection of the GDPR.
Your Rights
As the data subject, you have full control over your information
Access
Know what data we have about you and how we use it
Rectification
Correct inaccurate or incomplete data
Erasure
Request the deletion of your personal data
Objection
Object to the processing of your data
Portability
Obtain a copy of your data in a standard format
Restriction
Restrict the processing of your data
How to exercise your rights?
Email:
privacidad@comecampus.comRequired documentation:
Copy of DNI or identification document
Supervisory Authority: Spanish Data Protection Agency (AEPD) - www.aepd.es
Policy Updates
We keep this policy updated
Last update:
28/10/2026
We may update this Privacy Policy occasionally to reflect changes in our data practices, legal requirements, or improvements in our services.
We will notify you of significant changes by email or by a prominent notice on our website. We recommend you periodically review this policy to stay informed.